Dream, music box

Shipping & Returns

Holiday Orders:
Final day to order for Christmas delivery: Saturday, December 16th
Returns/Exchanges for holiday gifts available through January 8th, 2024

PLEASE NOTE:  I make limited production jewelry to order so allow a few extra days in addition to shipping. 

FREE SHIPPING on any US order $200+
FREE RETURNS on any full-priced item within 10 days of receiving purchase.
FREE EXCHANGE on any item purchased with a discount code within 10 days of receiving purchase.
*All Sale items and Custom pieces are final sale.

For orders under $200:

• $13.50 Priority Mail (5-7 days)
• $18.00 UPS Ground (5-7 days)
• $35.00 UPS 2-day
• $90.00 UPS next day air  

During regular business operation:
Your order will be shipped within 3-5 business days from purchase (made to order items take longer). During especially busy times like the holidays, it can take a little longer to get your order ready (up to 7 business days). I appreciate your patience!

Local Curbside Pickup available at checkout. Once processed, you will receive an email when the item is ready and you can make an appointment for a Pickup Time, typically within 3-5 business days.

Express Shipping: Please note that it still takes 1 business day for us to process and package your order. This covers Overnight Shipping after order has been processed.

Exchanges and returns must be sent back unworn and in original condition, in its original packaging. See full Exchange & Return Policy for more info.

Quality Guarantee

CG Sculpture and Jewelry stands behind all merchandise with a two year warranty with proof of purchase.

I am a metalsmith trained in the German jewelry tradition with perfectionism at heart. I work hard to ensure everything I make is of the highest quality. I am also human. If your piece breaks due to maker error or part defects, I will repair it an no charge, covering repair and shipping costs.

The craftsmanship is guaranteed, however, I do not offer free repairs on damages resulting from normal wear and tear or customer accidents. If general wear and tear has affected the jewelry’s original condition, email me with images and info to discuss repair options or contact a reputable local jeweler in your area for suggestions on restoration.

For approved repairs, please allow 15-30 business days to complete.

See full Warranty & Repair Policy for more info

Contact Me

I'm happy to discuss my art and answer your questions!

Contact me anytime by email: info@catherinegrisez.com
Call/text Mon-Fri 10am-6pm PST: 206-380-1410

Want a better look? Let’s schedule a Zoom call!
Email info@catherinegrisez.com to schedule a time.

 

Studio visits available by request.